10% Off Your First Order w/code GOGREEN + Free Shipping Over INR 499

Plencils

Plantable and Eco-Friendly Stationery

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FAQs

FAQ

Most frequently asked questions and answers

All orders are shipped within 24 – 36 hours from our workshop. 

Once your order is dispatched, we will send you an email along with the link to track your order. The delivery timelines are as follows: 

Within Delhi-NCR – 1 to 2 days
Metro Cities – 3 to 4 days
Rest of India – 5 to 6 days

You have free shipping above Rs 499. Below that, we levy Rs 50 as a shipping charge.

 

For COD orders, the courier companies charge us an additional amount of Rs. 40 for handling the cash. However, there is no such additional charge on prepaid orders. You can pay using RazorPay and get up to 10% discount. 

We deliver Pan India. However, we do not accept international orders as of now.

If the product reaches you in a condition unfit for use please contact us at support@plencils.com, within 24 hours of delivery. We will analyze the issue, and on verification, we will issue the refund within 48 hours.

Refund will be initiated within 3 days of acknowledgement of an issue. It will be processed to the original payment source and will reflect within 7-14 days.